# We are at your service > Our team is available to answer all your questions and support you throughout your real estate project. We are committed to replying within 24 hours. Contact us Our team is available to answer all your questions and support you throughout your real estate project. We are committed to replying within 24 hours. Send messageBook a meeting Customer Service Questions about our homes, the buying process or your ongoing file. Contact us Partnerships Property developers, agencies or other players wishing to work with Handee. Contact us Press Relations Interview requests, information about Handee or resources for journalists. Contact us Loading the map... 47 boulevard de Courcelles, 75008 Paris, France How long will it take to get a reply to my request? We are committed to answering all requests within 24 working hours. For urgent matters, we recommend contacting us by phone. How can I book an appointment with an advisor? You can book an appointment directly from our platform by logging into your client area, or by contacting us by phone. Our advisors are available by video call or in person, depending on your preference. How can I become a Handee partner? If you are a property developer, an agency or an industry professional, you can contact us via the form by selecting "Partnerships". Our team will get back to you to discuss how we can work together. What information should I provide for a press request? For press requests, please specify the name of your media outlet, the subject of your request and your deadlines. Our communications team will provide the necessary information and can arrange interviews with our executives if needed. Is Handee's service free for buyers? The initial appointment, project assessment and buyer support are free for private individuals. What documents should I prepare for my project? Depending on your project, prepare proof of identity, proof of address, income details, tax notices and financing information. Can you help me prepare my budget? Yes. An appointment can clarify your budget, costs, available assistance and timeline before a reservation. How is my data protected? Your data is used to process your request and direct you to the right contact. It is not sold to unselected third parties. Does Handee also support existing properties? Yes. Handee can help you compare a new property, an existing property, a resale opportunity or an investment project based on your circumstances. Can I receive support remotely? Yes. Advisors are available by video call or in person, depending on your preferences and the nature of your project. Send message Prêt à trouver votre logement idéal ? Rejoignez des milliers de clients qui ont trouvé leur bonheur avec Handee Commencer ma recherche ## HTML / llms.txt - [HTML](https://handee.fr/en/contact) - [llms.txt](https://handee.fr/en/contact/llms.txt)